Premium service packages

Take your business to new heights
with professional support services for publishers

A Modular & Consultative Approach

With years of experience supporting publishers, we know how to help you address your challenges and unlock your revenue potential.

A dedicated team of experts

Ensure your success with our premium service packages and benefit from a personal Solutions Consultant and a Customer Support Specialist that will closely and proactively follow up with you.

Custom Professional Services

Regularly review your strategy and get actionable insights on how to boost your monetization. Run your projects and custom developments with confidence by leveraging advice and services from your personal Solutions Consultant. A specific need? Ask us!

Strong Commitment to Service Level Agreement

From our standard service offering to the most advanced, our support team helps you quickly resolve any issues.

Knowledge and Expertise Sharing

Connect with a large community of Smart’s users

A question on the use of the platform? Looking for best practices? Consult our community and get insights from hundreds of peers and experts.

Expand your knowledge with online courses

Ensure your ad operations team is always fully on-boarded and trained thanks to our self-served online learning programs.

About Smart's Customer Success Team

Only passionate Smart employees

No outsourcers or contractors

Multiple support languages

Strong commitment on Service Level Agreement

Local delivery centers around the globe ensuring service continuity

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